/* Yardım Merkezi CSS */
body {
    font-family: 'Poppins', sans-serif;
}

.logo-font {
    font-family: 'Pacifico', serif;
}

.hero-bg {
    background: linear-gradient(rgba(0,0,0,0.5), rgba(0,0,0,0.5));
    background-size: cover;
    background-position: center;
}

.category-card {
    transition: all 0.3s ease;
    border: 2px solid transparent;
}

.category-card:hover {
    transform: translateY(-5px);
    box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1), 0 10px 10px -5px rgba(0, 0, 0, 0.04);
    border-color: #ec4899;
}

.faq-item {
    border: 1px solid #e5e7eb;
    border-radius: 0.75rem;
    overflow: hidden;
    transition: all 0.3s ease;
}

.faq-item:hover {
    box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);
}

.faq-question {
    cursor: pointer;
    transition: all 0.3s ease;
    padding: 1.5rem;
    background: white;
}

.faq-question:hover {
    background: #fdf2f8;
}

.faq-question.active {
    background: #ec4899;
    color: white;
}

.faq-answer {
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s ease;
    background: #f9fafb;
}

.faq-answer.open {
    max-height: 500px;
}

.faq-answer-content {
    padding: 1.5rem;
    border-top: 1px solid #e5e7eb;
}

.search-input {
    transition: all 0.3s ease;
    border: 2px solid #e5e7eb;
}

.search-input:focus {
    border-color: #ec4899;
    box-shadow: 0 0 0 3px rgba(236, 72, 153, 0.1);
    outline: none;
}

.search-results {
    background: white;
    border: 1px solid #e5e7eb;
    border-radius: 0.75rem;
    box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1), 0 4px 6px -2px rgba(0, 0, 0, 0.05);
    max-height: 300px;
    overflow-y: auto;
}

.search-result-item {
    padding: 1rem;
    cursor: pointer;
    transition: background-color 0.3s ease;
    border-bottom: 1px solid #f3f4f6;
}

.search-result-item:hover {
    background: #fdf2f8;
}

.search-result-item:last-child {
    border-bottom: none;
}

.contact-card {
    transition: all 0.3s ease;
    border: 2px solid transparent;
}

.contact-card:hover {
    transform: translateY(-3px);
    box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1), 0 4px 6px -2px rgba(0, 0, 0, 0.05);
    border-color: #ec4899;
}

.live-chat-modal {
    backdrop-filter: blur(4px);
}

.chat-message {
    animation: slideInMessage 0.3s ease-out;
}

@keyframes slideInMessage {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.chat-input {
    transition: all 0.3s ease;
    border: 2px solid #e5e7eb;
}

.chat-input:focus {
    border-color: #ec4899;
    box-shadow: 0 0 0 3px rgba(236, 72, 153, 0.1);
    outline: none;
}

.typing-indicator {
    animation: pulse 1.5s infinite;
}

@keyframes pulse {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.5; }
}

.bounce {
    animation: bounce 1s infinite;
}

@keyframes bounce {
    0%, 20%, 53%, 80%, 100% {
        transform: translate3d(0,0,0);
    }
    40%, 43% {
        transform: translate3d(0, -10px, 0);
    }
    70% {
        transform: translate3d(0, -5px, 0);
    }
    90% {
        transform: translate3d(0, -2px, 0);
    }
}

.fade-in {
    animation: fadeIn 0.5s ease-in;
}

@keyframes fadeIn {
    from { opacity: 0; }
    to { opacity: 1; }
}

.highlight {
    background: linear-gradient(120deg, #fef3c7 0%, #fde68a 100%);
    padding: 0.25rem 0.5rem;
    border-radius: 0.25rem;
    font-weight: 600;
}

.status-online {
    background: #10b981;
    animation: pulse 2s infinite;
}

.status-busy {
    background: #f59e0b;
}

.status-offline {
    background: #6b7280;
}